Setting up and using a TransLōc Account

Before riding the Night Ride, please create a TransLōc account.  TransLōc is used for on-demand requests for the Night Ride and to provide real-time tracking.

Download the complete instructions for creating a TransLōc account.

Setting up a TransLōc Account

TransLōc Rider App
  • Go to TransLōc Rider open the Rider application and select University of Illinois at Chicago as the transit system.
  • Click the OnDemand icon (seated person in lower left corner) to access UIC’s OnDemand services.
  • Select University of Illinois at Chicago from the list that states: sign in with your university login.
  • Complete the TransLōc account creation process – all accounts are free.
  • Once your account has been created, you can sign in anytime using your UIC credentials.

Requesting a ride

  • After tapping the icon and signing in to your TransLōc account, click the Request a Ride button.
  • Enter the address where you would like to be picked-up. There are multiple ways to input an address:
    • Type the address into the search bar.
    • Click the My Addresses drop-down and select the address from the list. If you do not have any saved addresses, you can add them to the system.
    • Move the pin on the map by dragging the map on the screen. The location of the green pin is where you’ll be picked-up.
  • Enter the address where you would like to be dropped-off.

View ride status

Once you’ve scheduled a ride, click View Ride and you will be taken to a live map showing your pickup and drop-off locations along with the vehicle itself.  This page also displays your estimated pickup time.

A text message will be sent to the phone number you provided for your account (Note: you will not receive text messages if you did not provide a mobile phone number for your account). This message will be sent between 3-5 minutes prior to the vehicle arriving to your pickup location, giving you plenty of time to prepare and be waiting for the vehicle. A text message will also be sent to you when the driver arrives at your location.

Why use TransLōc Rider?

ARRIVAL PREDICTIONS
Don’t waste time waiting for the bus. Plan your trip with precision and confidence with clear, up-to-the-minute arrival predictions.

REAL-TIME TRACKING
Stay informed—know precisely where your bus is at any time and monitor its progress toward you or your destination.

ALERTS
Set customized alerts and know exactly when your bus will arrive.

ANNOUNCEMENTS
Things happen. With TransLōc Rider you’ll be automatically notified of any delays so your trip goes smoothly.